How Can We Help?
Intro
From your account dashboard you can view and manage your membership, account and personal details.
Menu Options include:
- Membership details
- Account details
- Addresses
- Payment Methods
- Orders
- Downloads
- Followed Vendors
- Vendor Support Tickets
- Interactions
- Logout
1. Membership details
View and edit info relating to the membership plan/s attached to your account.
2. Account details
View and edit personal info including First name, last name, display name, email address and password
3. Addresses
View & edit your billing and shipping addresses. These addresses are used at check out when making a purchase.
4. Payment Methods
View, edit and add payment methods.
5. Orders
View all orders or purchases you have made on our site.
Info includes the order number, date or purchase, status, total amount and a button to view detailed order information.
By clicking the view order button, you can view detailed order information such as what products were purchased, their associated price and other charges such as shipping.
If the item purchased was a ticket, you can download your item from this page.
6. Downloads
View all orders or purchases of Digital downloads you have made on our site.
7. Followed Vendors
View all vendors/stores you have selected to follow.
8. Vendor Support tickets
Here you can view any tickets/messages you have lodged with a vendor.
You can send the vendor a support ticket by clicking on the Get Support/Message Vendor button on the top left of the vendors store page if available.
8. Interactions
View and Edit and interactions you have made with content on our site. Sections include Votes, Bookmarks and Ratings
9. Logout
Use this page to log out of your account.